DELIVERY
Our delivery charges are as follows:
- Free UK standard delivery (2-5 working days*, orders above £150)
- UK standard delivery (2-5 working days*, orders below £150) - £3.95
- UK next-day delivery (guaranteed on all orders placed before 2:30pm) -£6.95
- Northern Ireland - £8.00
- Europe** - £20.00
- Rest of the World - £29.50
**Since the United Kingdom officially left the European Union on January 1st, 2021, customers in EU countries are liable to pay additional charges. These include: A clearance fee surcharge of £3.50 on each parcel; Import VAT on orders over the value of £22.00; and Import duty on orders over the value of £150.00.
Returns – January 2021 COVID-19 Update
To support our customers, especially during the 2021 lockdown in the UK, our returns policy has once again been extended. Any orders placed from January 4th, 2021 forego our usual 14-day return window; instead, these purchased items can be returned until February 28th 2021. Refunds from Fenn Wright Manson may be delayed due to current circumstances, but we are working as hard as we can to maintain our excellent customer service.
