If you believe your item has developed a manufacturing fault over time, please email our Customer Care team help@fennwrightmanson.com along with an image of the fault. You will then be contacted via email as soon as we can to discuss how to proceed. You have certain statutory rights under the Consumer Rights Acts 2015. If goods are found to be faulty within 6 months from the date of purchase, you will be entitled to either a repair, a replacement or a refund